- General Information
- Manufacturer
- Veeam Software
- Manufacturer Website Address
- http://www.veeam.com
- Brand Name
- Veeam
- Service Name
- Premier Support - Uplift
- Product Type
- Service
Veeam Premier Support provides high-touch exemplary IT support to our top-tier customers, through personalized and effective service executed through an account-dedicated Support Account Manager (SAM) who will assist you from the very beginning of the case until it is completely resolved.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7x30 Minute
- Provided Support
- Phone Support
- Web Database Access
- Web Support
- New Releases Update
- Account Support Manager (ASM)
- Web Knowledge Base Access
- Service Response Time
- 30 Minute - Severity Level 1/2/3/4
- Service Duration
- 1 Year
- Product Supported
- Installation Type: Locally installed
- Licence Qty: 1 socket
- Software Title: Veeam Backup & Replication Enterprise Plus for VMware
