- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.storagecraft.com
- Brand Name
- StorageCraft
- Service Name
- Software Maintenance - Renewal
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic
- Service Description
- 12x5x2 Business Hour
- Provided Support
- Software Maintenance
- Phone Support
- New Releases Update
- Web Support
- Emergency Telephone Support
- Web Knowledge Base Access
- Emergency Email Consulting
- Email Support
- Service Response Time
- 2 Hour - Emergency phone consulting
- Service Duration
- 1 Year
- Product Supported
- Software:
- Software Title: StorageCraft ShadowProtect SPX (Windows - Virtual Server)
- Installation Type: Locally installed
- License Qty: 3 virtual machines
- License Pricing: Academic, government
- Software License - Validation Period:1 year
