Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- SMARTnet
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 8x5x4 Hour
- Service Details
- SMARTnet Onsite 8x5x4:
- Four Hour Response for Remedial Hardware Maintenance service between 9:00 a.m. and 5:00 p.m. Depot Time the same Business Day, together with parts, labor and materials, provided Cisco's determination that on-site service is required has been made before 1:00 p.m. Depot Time.
- Provided Support
- Hardware Maintenance
- Software Maintenance
- Parts Replacement
- Software Update
- Software Upgrade
- Phone Support
- Web Knowledge Base Access
- Diagnosis
- Service Availability
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 8 x 5 Parts Replacement
- Service Response Time
- 4 Hour on Same Business Day - Parts Replacement
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
Cisco 802.11ac Ctrlr AP 4x4:3SS w/CleanAir; Int Ant; A Reg Domain:
- AIR-CAP3702I-A-K9 REFURBISHED
- AIR-CAP3702IAK9-WS